Question 1

Does ShopHop use live prices or historical averages?

Accepted Answer

ShopHop uses live prices collected directly from Woolworths, Coles and Aldi every day. Prices are not averages or estimates. They are the actual prices observed on each collection date. ShopHop also stores the full price history for each product so you can see how prices have changed over time.

Question 2

Which supermarkets does ShopHop compare?

Accepted Answer

ShopHop currently compares prices across Woolworths, Coles and Aldi Australia. All three chains are included in every product search and basket comparison. IGA and other independent retailers are not currently tracked.

Question 3

How often are prices updated?

Accepted Answer

Prices are kept current and typically reflect what each supermarket was charging on the same day or the previous day.

Question 4

Is ShopHop free to use?

Accepted Answer

Yes. ShopHop is completely free to use. There is no subscription, no premium tier, and no requirement to create an account to search prices or view price history. An account is required to save shopping lists, set price alerts and use personalisation features.

Question 5

Is ShopHop affiliated with Woolworths, Coles or Aldi?

Accepted Answer

No. ShopHop is completely independent and has no commercial relationship with any supermarket. It is not sponsored by or affiliated with Woolworths, Coles or Aldi. ShopHop collects publicly available price data to provide an independent view of supermarket pricing.

Question 6

What is a fake special and how does ShopHop detect them?

Accepted Answer

A fake special is a promotional price where the claimed was price was not genuinely charged for a meaningful period before the promotion began. ShopHop detects these by applying the ACCC minimum information standard, which requires a was price to be the genuine selling price for at least 28 of the last 90 days. Promotions that do not meet this standard are flagged accordingly. These flags are informational only and do not constitute legal findings.

Question 7

What is shrinkflation and does ShopHop track it?

Accepted Answer

Shrinkflation is when a product’s pack size is reduced without a corresponding reduction in price, effectively making consumers pay more per unit for the same product. ShopHop’s shrinkflation tracker monitors size and weight changes across products and flags cases where the unit price has increased due to a pack size reduction.

Question 8

How does the everyday basket comparison work?

Accepted Answer

ShopHop tracks a fixed set of 20 staple grocery items across Woolworths, Coles and Aldi. The basket total is kept current and uses the lowest unit price match for each item at each chain. Items that are not stocked at a particular chain are excluded from that chain’s total.

Question 9

Can I set a price alert for a product?

Accepted Answer

Yes. If you create a free ShopHop account you can set a target price for any tracked product. ShopHop will notify you when that product drops to your target price at any of the three chains.

Question 10

How does ShopHop compare to other grocery price comparison sites in Australia?

Accepted Answer

ShopHop includes Aldi alongside Woolworths and Coles in all comparisons. It shows 90 day price history for every product rather than just today’s price. It actively detects fake specials using the ACCC methodology. And it is fully independent with no commercial relationships with any supermarket.

Question 11

What data does ShopHop collect about me?

Accepted Answer

ShopHop collects the minimum data needed to provide its service. For users without an account, search queries may be logged anonymously to improve search relevance. For users with an account, account details, saved lists and price alerts are stored. ShopHop does not sell user data and does not use it for advertising. See the Privacy Policy for full details.

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